The following information is a high level overview of our claims process
Day By Day Claims Process
Claims request is submitted by the customer
Excess is paid to the platform
Required documents are uploaded to satisfy the smart contract conditions
Documents are verified by our data confirmation partners in each jurisdiction (i.e. Police)
If accepted by our AI, the smart contract pays out the value of the insured assets from our Underwriting DeFi liquidity pool.
If rejected, the claim does not go through and the smart contract does not pay out the claim.
DBD holders can participate in DAO claim reviews rejected by our AI
Our developers are currently in the process of building this feature. Check back soon or reach out to the team on Social Links for a progress update.